Privacy Policy

1. Introduction

Will&Trust ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our estate planning platform.

We comply with Ghana's Data Protection Act, 2012 (Act 843) and are registered with the Data Protection Commission.

2. Information We Collect

We collect information you provide directly to us, including:

• Personal Information: Name, phone number, email address, Ghana Card number
• Will Information: Details about your assets, beneficiaries, executors, and wishes
• Payment Information: Mobile Money number, bank details for transactions
• Usage Data: How you interact with our platform

3. How We Use Your Information

We use your information to:

• Create and store your legal will documents
• Verify your identity
• Process payments
• Connect you with lawyers for will review (Premium plans)
• Send important notifications about your will
• Improve our services
• Comply with legal obligations

4. Information Sharing

We share your information only in these circumstances:

• With Lawyers: For Premium plan will reviews (with your consent)
• Payment Processors: To process your transactions securely
• Legal Requirements: When required by law or court order
• Service Providers: Who help us operate our platform (under strict confidentiality)

We never sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits
• Access controls and monitoring
• Secure cloud infrastructure

6. Data Retention

We retain your will documents indefinitely (or until you request deletion) to ensure they're available when needed. Other personal information is retained for as long as necessary to provide our services and comply with legal obligations.

7. Your Rights

Under Ghana's Data Protection Act, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Receive a copy of your data

To exercise these rights, contact us at privacy@willandtrust.com.

8. Cookies

We use essential cookies to operate our platform and optional analytics cookies (with your consent) to improve our services. You can manage cookie preferences in your browser settings.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: